Shipping & Returns

Current processing time is: 5-7 business days + shipping time.

Returns & Exchanges:
Free exchanges Doesn't fit? No probs, exchanges are on us.
We make exchanges and returns easy as pie! We offer free exchanges if you need a different size. Use the return portal below to start your exchange.

If you are not fully satisfied with your purchase simply return the unused item in its original packaging with tags attached within 30 days of purchase and we will provide you with a full refund (minus a shipping & handling charge of $5.99). Returns must be in original condition and in all their original packaging. Ripley & Rue will not accept return items with any signs of wear, or dog hair or with any of the original tags not included. View full return policy here.

Holiday & Sale Items: Holiday specific items are only eligible for size exchanges of same product and not returns. Sale items are final sale.

Jewelry & Socks: Jewelry & socks are final sale, no returns or exchanges.